Question: How Do I Manage A Shared Mailbox?

When should you use a shared mailbox?

Shared mailboxes are used when multiple people need access to the same mailbox, such as a company information or support email address, reception desk, or other function that might be shared by multiple people..

Do shared mailboxes have owners?

Rights to the shared mailbox are inherited from the group. Group members are users of the mailbox. Owners of the group are able to add and delete users from the shared mailbox.

Do you need a license for a shared mailbox?

A shared mailbox in office 365 is: Free and do not require a license, but every user that accesses the Shared Mailbox must be assigned an Office 365 license. Cannot be accessed by users with Exchange Online Kiosk license. … A Shared mailbox doesn’t have a username and password and users cannot log into it directly.

Do shared mailboxes automatically show up in Outlook?

When you have full-access permission to a shared mailbox that appears in the address book, then the shared mailbox is automatically available in your Outlook 2013 Folder pane. If you have limited access to a shared mailbox then it will not appear automatically in your Folder pane, and you must put it there.

What happens when you convert a mailbox to a shared mailbox?

Here are some really important things that you need to know: After converting the mailbox to a shared one, you can remove the license from the user’s account. Shared mailboxes can have up to 50 GB of data without a license assigned to them. To hold more data than that, you need a license assigned to it.

How do I give someone access to a shared mailbox in Outlook?

Select the user you want, expand Mail Settings, and then select Edit next to Mailbox permissions. Next to Send on behalf, select Edit. Select Add permissions, then choose the name of the user or users that you want to allow to send email on behalf of this mailbox. Select Save.

How do I change the owner of a shared mailbox?

Double-click the name of the shared mailbox and the management window will open. If you wish to edit the group members (assuming that you are the group owner), select Modify Members….

How do shared mailboxes work?

A shared mailbox is a mailbox that multiple users can use to read and send email messages. Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view vacation time or work shifts.

How do I give access to a shared mailbox?

Use the EAC to edit shared mailbox delegationIn the EAC, go to Recipients > Shared. Select the shared mailbox, and then click Edit .Click Mailbox delegation.To grant or remove Full Access and Send As permissions, click Add or Remove. … Click Save to save your changes.

What is the difference between a user mailbox and a shared mailbox?

Shared Mailbox: A mailbox that’s not primarily associated with a single user and is generally configured to allow logon access for multiple users. User Mailbox: A mailbox that’s assigned to an individual user in your Exchange organization.

What is the difference between distribution list and shared mailbox?

A Shared Mailbox is an email address that multiple people can log into and manage. A Distribution Group is an email address that, when sent to, delivers the message to multiple recipient’s inboxes. …

How can I tell who has access to a shared mailbox?

How to Detect Who Was Accessing Shared Mailbox in Office 365Open Exchange Administration Center → Navigate to “Compliance Management” Auditing.Click “Run a non-owner mailbox access report”. … To view non-owner access to a specific mailbox Click on a mailbox to view all non-owner access events with the details.

Can you add a security group to a shared mailbox?

You can add only users and email-enabled security groups to a shared mailbox. Distribution groups and Office 365 groups cannot be member of a shared mailbox.