How Do I Check Telstra Outages?

What do the lights mean on my Telstra modem?

Here’s what the seven colour states of the front LED light mean: Green: Normal network activity.

Blue: Mobile network activity (4G backup).

White: Powered on and booting up.

Alternatively, the NBN connection is lost and the Telstra Smart Modem is trying to connect to the Telstra 4G mobile network..

How do I contact Telstra NBN?

Sales. Call 13 2000. Sales.Accounts and billing. Call 13 2000. Accounts and billing.Concierge tech support. Call 13 2999. Concierge tech support.nbn. Call 13 2000. nbn.Other Options. Multilingual services. Find a Telstra Business Centre.

How do I access my Telstra NBN modem?

Enter the correct URL for your modem: For ADSL/Cable/nbn compatible Modems with an Adapter – enter http://10.0.0.138 or http://telstra.gateway/ For Cable Modem without Adapter – enter http://192.166.0.1 or http://telstra.gateway/

What caused the Telstra outage?

Telstra customers were left with no connections after a cyber attack on their servers caused major disruptions across the eastern states of Australia. … An update at 11.42am identified the problem as a DDoS (Distributed Denial of Service) attack on its DNS (Domain Name Servers) which are used to route online traffic.

How do I reboot my NBN modem?

This is done by:Keep the wireless router powered on.Locate the RESET button at the back of the wireless router.Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go.Wait about 5 minutes for the router to boot up again and try the connection.

Why is my Telstra NBN not working?

If your broadband isn’t working, it might be because of an unexpected outage on the Telstra network in your area, or it might be disruption due to maintenance. Check if there’s an outage in your neighbourhood via Telstra Outages.

How do I reboot modem?

Here’s how to reboot a modem:Unplug the power and Ethernet cables from the modem. … Wait 2-3 minutes for the modem to fully power off. … Reconnect the power and Ethernet cables to the modem.Wait for the Internet light to turn solid, then check if the Internet is working properly.

Should all the lights on my router be green?

On a modem (or a router/modem combo) Similar to routers, most modems (both Cable and DSL) have a light dedicated to the broadband connection. … Under normal conditions, this light should be solid green (or amber).

How do I reset my Telstra NBN modem?

Reset the wireless modem to factory settings To do this, use a paperclip (or something similar) to press and hold the reset hole at the back of your Telstra modem, and keep it pressed in for 15 seconds. Allow 2-5 minutes for the modem to reconnect to the internet.

What to do if Internet is not working?

General troubleshooting tips for Android devicesOpen your Settings app “Wireless & networks” or “Connections”. Depending on your device, these options may be different.Turn Wi-Fi off and mobile data on, and check to see if there’s a difference.If not, turn mobile data off and Wi-Fi on and see if that works.

How do I know if my NBN is working?

To know that it has been activated and working, you will be able to access the internet and phone through it. If you currently have ADSL internet and are being switched over, the ADSL will stop working, then the FTTP connection should start shortly afterwards.

What Colour should the light be on my Telstra smart modem?

greenBoth Link, Online and Phone light should be green. The Signal light indicate strength of 4G backup and should be either red (Poor Signal), orange (Signal OK) and Green (Good Signal) https://crowdsupport.telstra.com.au/t5/News-Feed/What-do-the-lights-on-your-Telstra-modem-mean/ba-p/…

How do I reset my NBN black box?

To reset your nbn Connection Box:Turn off the power point that your nbn power supply is plugged into.Remove the power cable from your nbn Connection Box and wait 20 seconds.Reconnect the cable, and turn the power back on.After 1-2 minutes, you should see these lights: Power – Solid green.

How do I reset my Telstra Gen 2 modem?

To reset modem press reset button for at least 10 seconds while modem is powered on. Modem will reboot resetting all settings including password to factory defaults.

What lights should be lit up on my modem?

What do the lights on my modem mean?LAN: A blinking green light is normal. This indicates traffic/usage on the local network.INTERNET: The internet light should never be on.ADSL: A solid green light indicates a good Internet connection. … POWER: A solid green light indicates the unit is properly connected to power. … Related Topics.

Why is my broadband not working?

Lost broadband connections are sometimes caused by a faulty micro-filter so it’s worth checking each one that you’ve got on your line. So disconnect every piece of equipment that you’ve got connected to your line then reconnect each item one at a time. Each time you reconnect something, check your broadband connection.

Why is my NBN not working?

If all of the indicator lights on your NBN router are off, this means the device is not getting any power or malfunctioning. If you are confident the power outlet that you have connected the NBN power supply or Network Termination Device to is working then your Network Termination Device may be faulty.